ECU services
WHAt we do
Here at ECU Doctor we specialise in fixing engine control units. Our ECU Services include the examination, testing and rebuilding of ECUs, or more often supplying trial exchange units.
WHY HAVE THIS SERVICE?
When possible we like to test and rebuild the original ECU. However with modern advancements in ECU technology it’s becoming more appropriate to supply a trial exchange engine control unit.
WHAT IS A TRIAL EXCHANGE?
In the event of a trial exchange, the customer sends in their suspect unit. We transfer the vehicle identity and security data onto the trial unit and return on a 14 day basis.
If the vehicle problem or issue is resolved, then the unit is kept as it arrives with 12 month warranty paperwork.
If there is no difference with our trial unit, then it should be returned to us within 14 days. Will shall reinstate the vehicle and security back onto the customer’s original unit in our workshop and return with a refund less restock fee.
WHO WE CAN HELP
In our workshop we have the equipment, trained staff and expertise to deal with an extensive range of European and Japanese vehicles. In addition, we are investing in equipment and training to be able to serve the expanding diesel market.
WHO WE CAN’T HELP
At this present time, the lab is unable to work on motorcycle and scooter management systems. Gearbox and ABS control units also are excluded from our specialised test and rebuild work.
TURNAROUND TIMES
We always aim for the shortest possible turnaround time of your Engine Control unit, with no compromise on quality of work. The turnaround time expected would be in the order of 2 – 3 working days unless advised otherwise.
However, on the occasions when we need to order an exchange unit, specialised components or the availability of parts necessitates some delay. We kindly request that customers please keep the above in mind.
OUR GUARANTEE
The rebuilt or replacement unit will carry our warranty seal with a serial number. Your peace of mind is assured with a 12 month no-quibble guarantee extending to any new owner of that vehicle. This is our team commitment to quality customer care.
About ECU Doctor
The ECU Doctor in Plymouth, Devon specialises in the examination, testing, rebuilding or replacing of customers’ faulty ECUs / engine control units.
SHIPPING ADDRESS
The ECU Doctor,
Greenways,
Dupath Road,
Callington,
PL17 8AB